3 Keys to Great Social Media Customer Service

Social Media Customer Service

Without question, Social Media is a powerful tool nowadays for maintaining a good customer-brand connection. Customers spend most of their time on Social Media, while also seeking for interactions with brands on social platforms.

Statistics show that 90% of Social Media users have used Social Media to communicate with a brand. And, 63% of customers expect companies to offer Social Media Customer Service.

What else to say here? Brands have got to listen to their customers’ wants and needs, don’t they? So, here we are to tell you 3 keys that brands should use in providing a great Social Media Customer Service. Let’s get to them now! Continue reading “3 Keys to Great Social Media Customer Service”

2 Most Common Digital Marketing Myths to Forget in 2018

digital marketing myths

Statista reports that the U.S. spent $59.82 billion on digital advertising in 2015. And, that Digital Marketing spend is expected to increase up to $120 billion by 2021. How is that for you?

Statistics prove the continuous importance of Digital Marketing in today’s digitized world. The experienced marketers know it, and they take appropriate actions to strengthen their digital marketing strategies to boost their brands’ online presence. Yet, those who lack substantial experience believe in the common Digital Marketing myths that surround the industry. They are myths that keep believer-marketers from growing their businesses.

But you won’t be one of them if you learn about these 2 most common Digital Marketing myths. They can do you real harm, if not aware of their falseness. We want you to succeed though! That’s why it is time to forget these myths! Ready? Go! Continue reading “2 Most Common Digital Marketing Myths to Forget in 2018”

6 Free Social Media Management Tools You Should Start Using


Free Social Media Management tools

You are running a small business and are considered about your social media presence. Indeed, this is a common concern. Free Social Media Management Tools can be a true asset for startups!

Today the pace of social media trends makes it even more confusing for small business owners to know their way around the net. It doesn’t only include allocating budget for social media ads but also time and resources to keep up consistent work for reaching guaranteed results. We know how tight the budget can sometimes be, and at the same time how strong the need is to push the business forward.
So, we have decided to introduce you the most popular free Social Media Management Software. These are tools that must be there at your helping desk, at no cost. Continue reading “6 Free Social Media Management Tools You Should Start Using”

Social Media Marketing: Setting A Strong Foundation for Your Startup Business

Social Media for Startups

Social media marketing is one of the best and popular strategies if you want to market your startup business and link up with influencers. Social media platforms can definitely get you there!

To a startup, social media is especially valuable because it doesn’t require a lot of input in terms of resources to get it going. That said, there are certain tricks which if followed, can enable you to get the most out of social media marketing.

Social Media Marketing is Knowing the Right Networks to Use

There is a tendency among startups to pick social media networks in which they can comfortably engage without a strategy. The common mistakes committed by startups when it comes to choosing the right social networks are trying to master every single network and secondly, picking a network simply because the competitor is on it.

If all your competitors are on Twitter, Facebook, and LinkedIn, it doesn’t necessarily mean that you should also adopt these networks. It should be strategy driven and not simply out of imitation.

Continue reading “Social Media Marketing: Setting A Strong Foundation for Your Startup Business”